DVLA to consider if its workforce approach is aligned to and supports delivery with the eyesight and amount of ambition set out in the new company tactic together with Performing in direction of headcount rationalisation the place achievable by means of efficiencies, digitisation and dealing techniques to compliment governing administration approach.
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A clear strategic framework in just which to program and supply high quality, cost-effective and obtainable solutions for all buyers.
thinking of possibilities to revise laws to allow alterations to the level of fines for Car or truck Excise Responsibility (VED) non-compliance to help successful enforcement
guarantee by itself of a transparent extended-phrase eyesight with the correct level of ambition to generate authentic and sustained transformational alter over the organisation
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The critique pointed out that this is the sophisticated plan location with a range of different stakeholder views, on the other hand we ended up concerned to discover that there's:
DVLA Board to help and scrutinise development from, an ambitious and successful efficiency system for DVLA’s total Expense base (which includes The true secret efficiency motorists and pressures, and in-depth costs and benefits) consistent with the very long-expression vision established out in its company system As well as in readiness for the next expending overview.
DVLA and DfT to carry on to work jointly, as Component of the DfT group Human Resources (HR) model, on plan all around specialist buy essential roles in which recruitment and staff retention is a difficulty, also to mitigate threats to recruitment of distinct specialist digital expertise.
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DVLA functions closely in partnership Together with the DVSA to provide a seamless assistance to motorists who rely on providers from the two companies. Stakeholders have highlighted that this is especially significant for firms with standard interaction with both of those companies.
I'm delighted that my officials inside DfT as well as the DVLA are presently using action to implement these important recommendations and I look forward to looking at the advantages for Britain’s motorists and to the taxpayer.
- continuing new very good progress in adopting a joined-up and detailed strategy to business setting up (inside of DfT and with DVLA) to seize DfT demands as early as possible in the company setting up procedure - making a structured and clear method to “triage” requirements from inside of DfT and other govt departments including HMT, the house Place of work and HM Courts and Tribunal Company
Even so, the evaluation was involved that the DVLA Board didn’t have adequate oversight and opportunity to evaluate strategic pitfalls, with this only formally occurring with a bi-annual basis.